TSP Continues to Live Out Vision of Supporting Its Community by Sponsoring Readers 2 Leaders’ Annual Christmas Party

DALLAS, TX – TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, is sponsoring the annual Christmas party of Dallas-based nonprofit Readers 2 Leaders (R2L), continuing to live out TSP’s vision of investing time and money into its community.

The annual Christmas party is the festive edition of Readers 2 Leaders’ quarterly Saturday Storytime, where children can listen to stories, participate in holiday crafts and fun, take pictures with special guest Santa Claus. The event will take place at Booktown located at 2223 Singleton Blvd. Suite 140 in Dallas, on Saturday, December 12 starting at 10 am. TSP has donated $1,000 to the event and 12 TSP employees will volunteer their time to ensure the event runs smoothly.

TSP co-founder Frank Gonzalez was introduced to the organization and brought the idea to support the event to the TSP team. “I heard Readers 2 Leaders present at Executive Connection, a group I am a part of, and knew instantly that I wanted to support this local organization. West Dallas is one of the most economically disadvantaged communities in the entire country, and Readers 2 Leaders works hard to combat children’s illiteracy in our own backyard. Many of us at TSP have children, so the cause hits close to home, and we’re looking forward to supporting our community by helping out at the Readers 2 Leaders holiday event,” said Gonzalez.

Readers 2 Leaders promotes the development, growth and success of young children in West Dallas by cultivating their reading skills. Readers 2 Leaders holds a Saturday Storytime each quarter, where children from ages three to ten come to share stories and partake in arts and crafts.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

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Employee of the Quarter, Q3 – Jared Pipgras

Jared Pipgras is the Employee of the Quarter for Q3-2015.  Jared has been with TSP since September 20th, 2010 as a Storage Engineer on the TIP team in Shared Solutions, reporting to Melissa Rafeedie.

Comments about Jared’s service include…

“[Brian Yee] reached out over the weekend asking for assistance with re-configuring a system in Quincy. Jared responded quickly and agreed to the work. As soon as he was looped in with NetApp, he jumped head first into solving the issue, which took two days. Overall, NetApp was extremely pleased with his work ethic and the end result.”

Jared also received direct feedback from NetApp employees

“Jared, your over the top support was outstanding stepping into the job you did over the last two days.  Your efforts were no less than herculean to include a complete system rebuild and real-time interaction with the customer!  Through an arduous process in a new area of Boeing, we had several miss-steps on both Boeing and NetApp sides of this engagement that preceded your being asked to help.  Your jumped right in and your actions yesterday got us firmly back on the right track.  I cannot thank-you enough.”
Rich Patterson – NetApp PS Manager

“Jared and the TSP team,
Thanks for going above and beyond.  You really helped us out of a hole and we are looking pretty good!.
Thanks again.”
Brian Yee – Partner Development Manager – Western & Central US

Jared will receive a $250.00 award along with a certificate and he will be recognized on digital signage in the TSP Corporate Office.

Contracts with New and Existing Customers Keep the TSP Wins Coming

DALLAS – TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, announces several contracts with both new and existing customers, secured over the past two months. The new deals span TSP’s various solutions and different service levels, and are expected to bring in over $840,000 in additional annualized revenue.

Managed Services

  • Service desk lead secured for customer location in Dallas, TX
  • Blackberry mobile administrator assigned in Dallas, TX
  • Third resource added to existing Level I desktop contract

Consulting Services

  • Mechanical designers identified and placed at customer sites in Carrollton, TX and Allen, TX
  • Network technician secured in Plano, TX
  • Three facility technicians secured in Dallas, TX
  • Web designer identified for customer in Dallas, TX

Project Services

  • Part-time IT support for office move (servers, PC, network, cabling)

“We’re grateful for new opportunities with current customers and also enthusiastically welcome our newest customers, Johnson Controls, Fortress Solutions, and Trinity Industries, to the TSP family,” said Frank Gonzalez, co-founder and vice president of TSP. “We credit this recent group of wins to our exceptional employees, who help our customers onsite every day, problem solving on the fly and allowing their businesses to run as usual.”

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

Why TSP Loves Hiring Veterans

TSP doesn’t just love hiring military veterans—we’re part owned and operated by a military veteran. Rick Skaggs, who co-founded TSP in 2002 with longtime friend and business associate Frank Gonzalez, launched his career with service in the U.S. Army. During his time in the military, Skaggs received numerous military awards and also earned a Certification for Advanced Electronics.

Military services prepare veterans for a huge variety of careers. Veterans work hard and are motivated, disciplined, ethical team players that are ready to handle whatever comes their way.

We believe in diversity and inclusion.
TSP is a certified minority owned business, and hiring a diverse workforce is something Rick Skaggs and Frank Gonzalez have been committed to from day one. A diverse workforce makes us stronger as a business and as a team. When people come from different backgrounds, they each offer unique perspectives that can lead to incredible ideas. Veterans are especially good at working with all kinds of people who represent different races, genders, geographic origins, religions, and more. They know how to cooperate and work together to accomplish great things.

Veterans excel at understanding and improving procedures.
Veterans have a special perspective on operational systems and procedures. They have a way of seeing how everything works as a whole, plus offer ideas on how to improve organizational processes. Veterans have a strong sense of accountability and responsibility, which enriches system functionality at all levels.

Veterans know how to thrive despite adversity.
TSP specializes in emergency maintenance for enterprise solutions, shared solutions, and industrial automation solutions. Since we’re the people who are there to fix the problem—and fix it fast—it’s good to have engineers who know what they’re doing and can stay cool in a crisis. Clients often praise our engineers for our emergency services because we not only resolve issues quickly, we also stay calm and positive through the process. We don’t just fix the issue, we keep clients informed about the status so they can manage as well as possible and plan accordingly.

Veterans are all about integrity.
Military service often inspires the best in people, and we respect the integrity veterans exemplify. Many veterans even have formal security clearance, which adds another layer of quality and ethics to our team.

SMU Tracks the 100 Fastest-Growing Privately-Held Companies in the Dallas Metroplex

4_DBJThe 100 fastest-growing privately held companies in the Dallas metroplex gathered at the landmark Omni Dallas Hotel for the unveiling of the 2015 Dallas 100 Awards. This year’s celebration marked the 25th anniversary of the Dallas 100, an event co-founded by the Caruth Institute for Entrepreneurship at Southern Methodist University’s Cox School of Business in 1990.

The Catfish Cookout – The Resurgence of a TSP Tradition

Our people and our company culture is a huge part of who TSP is as an organization, You’ll often see in our marketing a simple yet poignant phrase – our PRODUCT is our PEOPLE, and we believe that wholeheartedly. We don’t make or manufacture anything; we don’t write code. We are a services-only company and we can’t deliver outstanding customer service without our employees.

They are the lifeblood of our organization. When they speak, we listen. We try to recognize as many of our #TSProckstars as we can through our Caught-In-The-Act recognition program.

Since we are nationwide company, unfortunately it’s nearly impossible to fly all 600 of our employees to Dallas. Not to mention, by taking our valuable people off customer sites, our important customers would be without service and support! Many times we can’t all physically be together but through our social initiatives and the help of technology, we encourage camaraderie in other non-traditional ways.

During the early years of TSP (when we used to walk to school uphill both ways, and only got an orange in our stocking for Christmas), we held an annual catfish cookout each fall. Originally this was a customer appreciation event, but it morphed into more of an employee appreciation event.

Unfortunately, as TSP continued to grow, the feasibility of continuing the catfish fry tradition in its current state was not sustainable. We fully realize that as we get bigger and bigger, things have to change; however, it’s very important to us that we retain and nurture our strong beliefs and culture – it’s part of our vision.

In fact, our mission, vision, and core value statements all came directly from our employees. When we started our rebranding effort, we enlisted the help of a public relations firm, The Power Group. One of the first projects we undertook was to formalize and evangelize what and who TSP is as a company. Over the course of an entire day, representatives from The Power Group met with a group of TSP employees from all different walks of life – some long-term, some newly hired, some opinionated, some wallflowers.

Not only did we get a fresh and completely relevant set of mission, vision, and core values, but we also heard something else resoundingly loud – “Bring back the catfish cookout!”

We listened, and with the help of our tremendous Fun Committee, The Catfish Cookout 2015 became a reality. This was no small feat, but together we fed about 70 of our #TSProckstars all the catfish, shrimp, corn, potatoes, hushpuppies, and dirty rice they could eat.

We also had a raffle and a DJ to provide entertainment. You might have seen a YouTube video of some of people dancing the Cupid Shuffle. Or maybe even a Twitter video of one of our co-founders doing the Stanky Leg. We promise that our services and solutions are better than our dance skills!

It was a great day with beautiful weather, fantastic friends, and delicious food. Catfish Cookout 2016 is already being planned…stay tuned!

TSP Ranked 65th on 2015 Dallas 100™ List of Top Entrepreneurial Companies

Media Contact:
Anna MartinezDallas100logo540
SMU Cox School of Business
Director of Media Relations
214-768-4474
214-914-9066 (cell)
annam@cox.smu.edu

DALLAS TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, announces it ranked 65th on this year’s Dallas 100™, ranked annually by the Caruth Institute for Entrepreneurship at SMU Cox.

“We’re extremely proud of our ranking. For years we’ve said that TSP is the best-kept secret in town, but based on this honor, we can no longer say that! We look forward to continuing to grow our company and rising in similar award rankings,” said Rick Skaggs, co-founder and president, TSP.

TSP attended the 25th Annual Dallas 100™ Awards Banquet on Wednesday, November 4 at the Omni Dallas Hotel. During the event, SMU Cox announced the ranking of the 100 Dallas-based companies on the list to an audience of about 1,000 guests.

“These outstanding companies are one of the main reasons Dallas is such a dynamic city for business…it is our privilege to honor the vital contribution of these companies and the entrepreneurial spirit of their founders,” said Jerry White, the Linda A. and Kenneth R. Morris Endowed Director of the Caruth Institute for Entrepreneurship.

The Dallas 100™ Awards, co-founded by the SMU Cox Caruth Institute for Entrepreneurship, honors the ingenuity, commitment and perseverance of the fastest-growing privately held entrepreneurial businesses in the Dallas area. The event recognizes privately held corporations, proprietorships or partnerships headquartered in the Dallas area that often don’t get attention, but have created jobs and generated wealth for their founders and employees and enhanced the area economy.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

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