(DALLAS) April 26, 2016 – TSP (Technology Service Professionals), a privately held IT services company, has announced another round of new contracts with two existing customers. The announcement celebrates the continued growth of its shared solutions group, as well as expanded relationships with its existing customers. The new and expanded contracts are expected to bring in approximately $4 million in annualized revenue.
During the first quarter of 2016, 14 new hires were added to managed services contracts in the east, west and central regions, including Dallas/Fort Worth, California, Seattle, New York, and New Jersey. Four out of the 14 new additions will serve as customer relations managers, while the rest will be data storage engineers.
TSP was approached in the summer of 2014 regarding providing maintenance renewal support, a previously non-developed service line. Excited by the opportunity, TSP put together a pilot program ultimately resulting in an entirely new service offering for TSP. The maintenance renewal team has grown from a three-person team to an eight-person team, allowing TSP to manage 600 accounts from one of its largest clients. This growth even led to TSP building out 2,000+ square feet of new space in their Dallas headquarters office in order to accommodate the current and future growth of this maintenance renewal team.
“This is not the first time we’ve innovated in order to meet the needs and desires of a valued customer, and it won’t be the last,” said Frank Gonzalez, co-founder and CEO of TSP. “Our business model has always been closely related to listening and responding to the needs of our customers, and we’re thrilled that we came up with a pilot program that continues to expand, and we look forward to providing this service to other customers.”
TSP also celebrated new contracts with a large storage and data management company based in California, also a current customer. The company recently underwent a transformation, and TSP was able to hire 15 U.S. and Canadian-based storage engineers during the month of March. Nearly overnight, ticket volumes exponentially increased, while the west, north central, south central and east regions all saw increased activity and revenue.
“There is nothing like seeing our TSP base expand with new hires and renewed contracts that span across the U.S. and Canada,” said Frank Gonzalez, co-founder and CEO of TSP. “We are happy to partner with our prestigious customer base and are grateful for their loyalty to our services and exceptional employees that provide those services every day.”
Through TSP’s shared solutions, the company partners with clients using best practices to help create custom solutions so our clients can focus on their primary business objectives. TSP’s shared solutions include maintenance services, managed services, consulting services, and project services.
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit https://mytsp.net.