Employee of the Quarter, Q1 – Cruz Salazar

Cruz Salazar is the Employee of the Quarter for Q1-2015.  Cruz has been with TSP since March 22, 2013 as a Storage Engineer in Shared Solutions.

Comments about Cruz’ service include…

“Cruz Salazar was a real professional, having been dealt a bad part, he continued to work with not only me but the onsite personnel and stayed in the area and was willing to come back 20 hours later and finish the job.  His continued diligence was something we greatly appreciate as well.

… the real story here is how our engaged [client support] folks stepped up and got things done.  Simply put, that is not only what we expect, but need, in a partner.”

Cruz will receive a $250.00 award along with a certificate and he will be recognized on digital signage in the TSP Corporate Office.

TSP Lends Expertise in Talent Acquisition and Marketing Best Practices at LinkedIn Customer Event

DALLAS – TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, will lend its expertise at LinkedIn’s Dallas Customer Networking Event, happening Thursday, May 28 at Eddie V’s in Dallas. TSP’s director of strategic initiatives, Christopher Skaggs, will present TSP’s experience with leveraging LinkedIn for the business.

“LinkedIn has been an invaluable platform for TSP. It’s a big part of our talent acquisition and marketing strategy, and will continue to be a focus area for years to come. I’m looking forward to speaking at this event and sharing what we’ve been implementing at TSP with other local business leaders. It’s truly an honor,” said Chris Skaggs, director of strategic initiatives, TSP.

LinkedIn’s Head of Media Solutions: North America and Latin America, Jennifer Brannigan, will also present, discussing the LinkedIn Evolution: Past, Present, & Future, sharing new ideas that attendees can put in place at their organizations.

The event is designed to give LinkedIn’s key customers in the Dallas area an opportunity to network with leaders of top local companies. Attendees will learn about each other’s experiences, strategies and LinkedIn solutions implemented that have made a positive impact in their organization. The overall goal of the event is to provide a forum where LinkedIn customers can network and discuss best practices.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 550 employees, and its service area includes more than 30 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

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Why Go With a Solution That’s Anything But Custom?

Imagine you’re shopping for a new pair of shoes. The salesperson at Shoe Superstore only shows you three options, and you don’t like the look of any of them. Plus, they’re all too big, too small, or pinch at the heel. To top off the experience, every pair seems expensive for the quality. You tell the salesperson you want to check out more choices, and he shrugs and says, “You need new shoes. Just pick one.”

Now imagine you walk into a small shop that has tons of styles to choose from, plus a catalog of extra styles. The number of options almost overwhelms you, but a friendly salesperson learns your personal taste, listens to what you want, and guides you to a handful of choices you instantly love. Then, as if things couldn’t get any better, they say they will create a custom pair of shoes in your ideal size, style, and material. You assume these handcrafted shoes will cost a fortune, but they end up being a lot less than the three pairs from store number one.

Are you going with a pair from store number one, or store number two?

Shopping for technology solutions often feels like roaming from one provider to another that feels too much like store number one, where salespeople try to wedge you into limited options at a higher price than seems fair for what you actually need. Instead of listening, these providers try to lump customers into broad groups, which means customers pay for services they may not use.

Thirteen years ago, TSP founders Rick Skaggs and Frank Gonzalez started their company based on a single simple idea, and the business has been growing exponentially ever since thanks to their philosophy: At TSP, we listen to clients. Instead of forcing solutions that may not fit, TSP approaches every client as an individual and tailors packages for everything they want, nothing they don’t. When a customer’s needs change, so do the technology packages. Instead of creating problems with weighty service packages, we endeavor to solve them with custom solutions.

Every company talks about putting clients first, but few companies are able to actually do it. TSP offers enterprise solutions, shared solutions, and industrial automation solutions for businesses across the spectrum, and our clients renew contracts again and again because we don’t just listen, we follow through with real solutions that get the job done.

When shopping for a technology services provider, never settle for a fit that’s anything less than perfect. Go with a provider who takes the time to understand what you really need and is flexible enough to deliver a custom product.

ACCESS 2015 Signature MBE Sponsorship – Event Connects North Texas Minority-Owned Businesses with Buying Entities

DALLAS – TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, served as the signature minority business enterprise (MBE) sponsor of ACCESS 2015, hosted by the Dallas/Fort Worth Minority Supplier Development Council, May 11-12 at the Irving Convention Center in Irving, Texas. TSP is a minority business enterprise and member of the DFW MSDC. Over 1,000 minority-owned businesses in North Texas participated in the largest regional business expo connecting corporations and public sector agencies with certified minority-owned businesses.

“We enjoyed the events and networking at ACCESS 2015, and we were proud to sponsor, along with our friends at Texas Instruments. We made great connections with other minority-owned businesses and buying entities,” said Rick Skaggs, co-founder and president of TSP.

“Texas Instruments signed on as our first customer 13 years ago, three months after we were founded. Texas Instruments’ procurement is friendly toward local and diverse suppliers, which helped get our foot in the door. We now have hundreds of TSP team members onsite at TI, largely due to our ability to listen to the customer and provide tailored solutions. We’re thankful to the DFW MSDC for giving us the opportunity to sponsor this event, and providing a great venue for making real-time connections,” said Frank Gonzalez, co-founder and vice president of TSP.

The two-day expo hosted over 70 confirmed State of Texas agencies recruited by State Senator Royce West. The attending agencies conducted on-the-spot bid opportunities. New to ACCESS 2015 was an Opportunity Board designed to maximize the real-time connections experience, a Business Solutions Pavilion, offering small business solutions and product demonstrations, and a Media Lounge, featuring interactive video interviews.

Rick Skaggs, TSP’s co-founder and president, was interviewed by the DFW MSDC team as part of ACCESS’ Media Lounge.

The two-day expo also featured corporate and MBE roundtables and one-on-one business matchmaking between corporations, public sector entities, and minority business suppliers looking to discuss immediate and near term opportunities.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 550 employees, and its service area includes more than 30 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

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About Dallas/Fort Worth Minority Supplier Development Council (D/FW MSDC)
The Dallas/Fort Worth Minority Supplier Development Council (D/FW MSDC) is a 501 (C) (3) privately funded, nonprofit, business organization, formed in 1973 by major corporations committed to fostering a business environment which promotes access and opportunity for minority-owned businesses. The Council currently comprises 174 private and public sector buying entities and 800 plus diverse certified minority-owned businesses.

D/FW MSDC is one of 24 regional affiliates of the National Minority Supplier Development Council (NMSDC), the certification body of choice by corporate America and the recognized business link for over 3,500 buying organizations and 14,000 certified minority-owned businesses nationally.

Relationships remain fundamental to sustainable business in the marketplace. People do business with people they know and trust. The D/FW MSDC CONNECTS buying entities to D/FW MSDC certified, qualified suppliers. D/FW MSDC buying entity partners report over $5.20 billion dollars in spending annually with minority-owned businesses.  D/FW MSDC certified suppliers report over $23 million annually in spending with minority-owned businesses (MBE-to-MBE transactions).  The Dallas/Fort Worth Minority Supplier Development Council is the credible recognized conduit for buyers and end-users sourcing certified minority-owned businesses in North Texas.

How To Demonstrate Ambition

Ambition is a quality every employer looks for, but it’s hard to spot in most job candidates. Bosses want to promote people who are eager to succeed, but sometimes drive is difficult to demonstrate. Not everyone is ambitious, but those who are have a better chance of landing the jobs and promotions they want most. So, if you know you’re ready to get ahead, what are the best ways to illustrate your ambition?

Volunteer to help.
When new projects come up, be the first to volunteer as help is needed. People who make hiring and promotion decisions will appreciate the effort; your network could expand if you work more closely with new people and departments, and your interest in furthering your career will be that much clearer. Plus, opting in for new responsibilities sometimes naturally leads to an updated role.

Join a professional organization.
Every career on the planet has at least one professional association. Signing up as a member is easy and usually not even expensive, and just by joining you have access to tons of incredible resources that can enrich your career. Being part of a professional organization opens opportunities to attend events, network, and promote the trade organization to colleagues.

Sign up for extra training.
So many learning opportunities aren’t taken advantage of, but signing up and showing up when a new class is offered at work or through a trade group is an optimal way to not only brush up on your skills, but also show them off on the job.

Display a positive attitude at every turn.
The best way to prove your ambition isn’t to act ambitious 24/7. Being eager is all well and good, but being positive proves you are not only in it for the long haul, but will be someone others want to work alongside the whole time. When working on displaying a can-do attitude, don’t worry about projecting anything other than positivity.

Volunteer outside the office.
Companies often host community volunteer events to give back as a group. Even though cleaning up a street, building a house, or spending time with children may not seem directly related to your career path, guess what—it is! Giving back is a great way to get to know coworkers in a whole new way, form memories together, and illustrate your engagement both in and out of the office. If you’re interested in putting together a specific event, organizing a volunteer day is a bonus way to prove you’re an active member of the team.

Rick Skaggs Featured in MBN Texas Cover Story

mbntexasRick Skaggs, TSP’s co-founder and president was featured in a MBN Texas cover story on the 2015 DFW Minority Supplier Development Council Access event. TSP served as a signature sponsor of the event, along with valued longtime customer Texas Instruments.

Preserving Company Culture as Your Business Grows

TSP was founded in 2002 to provide an incredible service experience for our customers. Major growth has taught us a lot about the importance of preserving our most basic values on a larger scale. It’s not always easy to keep the spirit of your culture alive when the size of your business grows from a handful to nearly 600, but it’s definitely possible.

Keep emphasizing diversity.
We began as a minority-owned business and still maintain that certification, which is something we are all proud of. For us, diversity isn’t a numbers game or a publicity tactic. We believe a diverse workforce is stronger in every way. A varied workforce brings balance, fresh ideas, and a special extra element that makes everyone’s experience richer and more interesting. A healthy culture isn’t made up of identical people, but a group of unique individuals with shared, complementary interests.

Value positive people.
Attitude is important no matter what you do, but in the service industry, attitude will make or break a reputation faster than you can blink. As a company grows, it becomes harder to maintain a sense of cohesiveness and teamwork, especially when your service area expands to include territories nationally or internationally. Positive people make all the difference in the world.

Offer stellar benefits.
TSP works to maintain a high standard for employee benefits and services. When looking at bottom lines, it’s tempting for many companies to put extra benefits pressure on employees to save on human resources spending. However, we believe this strategy ends up costing more if the business risks higher turnover. Taking care of people isn’t just the right thing to do, it’s the right thing for the company.

Hire well the first time.
Instead of hiring on the cheap and burning through people with a machine mentality, we put a lot of emphasis on refining our hiring process to bring only the best on board. It’s better for both company culture and long-term human resource investment to contribute to employee growth and promote from within. If you start a cycle of using and losing people, your business will suffer in terms of reputation, morale, and customer service.

Develop and maintain traditions.
Sometimes company culture is about having a little fun. Employees look forward to special celebrations, whether appreciation events include a summer barbecue, annual holiday party, surprise outing to a sports event, birthday dessert, or Friday donuts. Rewarding employees with a group activity doesn’t have to be expensive or time consuming, it just has to show that your workforce matters. Appreciation is often undervalued, but it truly counts.

TSP Serves as Signature Sponsor for North Texas Christian Academy’s Burger Bash & Auction

DALLASTSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, served as a signature sponsor at the North Texas Christian Academy’s annual Burger Bash & Auction event April 25.

In-N-Out Burger provided the burgers and refreshments, while the Low Pointe Band performed and NTCA hosted the silent auction. Bob Smiley, one of the nation’s most in-demand Christian comedians, entertained attendees with his comedy act. Auction items included paintings and art projects by students, as well as items donated by sponsors, including art, gift cards, and food items.

This year’s auction was one of the most successful for NTCA, who sold 423 tickets and raised nearly $23,000. A portion of the proceeds benefited the In-N-Out Burger Child Abuse Foundation, which has been giving hope to abused and neglected children since 1984.

“It’s important for TSP to have a presence in our community and support causes that matter to us. NTCA is a top-notch school with a mission of providing students for life, rather than just college. We’re proud to help them out with their fundraising efforts,” said Rick Skaggs, co-founder and president, TSP.

“Our Spring Event is our biggest and most important fundraiser of the year. This year’s event was one of the most successful yet. We owe a lot of that to TSP and their sponsorship! We are thankful to partner with a company such as TSP whose generous support goes a long way in helping us achieve our goals for our school,” said Aaron Chowning, head of school, North Texas Christian Academy.

North Texas Christian Academy is committed to preparing students for life and faith through a superior spiritual, scholastic and social experience.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 550 employees, and its service area includes more than 30 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

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