Building Relationships and Keeping Costs Competitive Helps TSP Grow with its Customers

(DALLAS) May 26, 2016 TSP (Technology Service Professionals), a privately held IT services company, announces new and expanded contracts with five different customers.

TSP started doing business with one of North America’s largest manufacturers of transportation, construction and industrial products in October of 2015. An introduction by a former C-level executive from one of TSP’s largest customers is responsible for the initial interaction. In seven short months, TSP’s superior people and services has allowed that contract and initial introduction to expand to eight employees providing helpdesk, desktop and server support. This is a true testament to the value and importance of relationships that TSP strives for with all customers.

For just under two years, TSP has been providing helpdesk support to the leading North American producer of unbleached kraft paper and corrugated packaging products. With this round of announcements, TSP is pleased to report the initial one-person contract has been expanded to another full-time representative providing helpdesk support.

In addition, TSP also recently secured desktop and server support contracts at two other manufacturing companies and expanded its contract with a worldwide leader in electronic medical modules and microchip interconnection technologies. In the expanded contract, TSP is bringing regular IT support and will provide ongoing desktop and server support onsite. The company had previously engaged TSP for support on projects.

“From the very start of TSP, we have strategically looked at our existing people first to fill the needs of new contracts, which allows us to control costs and remain competitive. This philosophy started with our first customer (a global semiconductor design & manufacturing company). At that customer location alone in just over 13 years, we’ve grown from one person delivering printer support to having nearly 200 TSP employees providing support at their locations in the United States and Canada,” said Rick Skaggs, co-founder and president of emerging business, mergers and acquisitions at TSP. “We are thrilled to enjoy such strong and long-term relationships with our valued customers, and welcome new customers including Amchell, Turnamatic, VLSIP and Trinity Industries.”

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit https://mytsp.net.

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Look in the Mirror: Here’s How to Audit Your Employer Brand

When reviewing a company’s employer brand, we also place a lot of weight on their social media properties. Like your careers page, it’s a medium that gives you a lot of creative freedom when promoting content. But unlike your careers page, social media is a great way to reach passive talent, especially if you’re leveraging your employees to amplify your social media content. You should take social very seriously – and if you’re a B2B company, it should be a top priority.

TSP (Technology Service Professionals) named to the 2015 Middle Market 50

For the second year in a row, the Dallas Business Journal has set out to find the fastest-growing middle market companies in North Texas. Known as the Middle Market 50, this popular List includes public and private companies with annual revenue between $25 million and $750 million and is ranked on a weighted growth index from 2013 to 2015.

TSP Expands Footprint in North America with Four New Customers and Expansion of Five Existing Contracts

(DALLAS) May 12, 2016 TSP (Technology Service Professionals), a privately held IT services company, has secured four new customer contracts and has expanded its scope with five existing customers, contributing to the growth of TSP’s geographic footprint in North America.

TSP’s Industrial Automation Solutions focuses on Quality Control Systems (QCS) where engineers maintain and optimize the systems that control the process in production entities, such as paper mills and rubber manufacturers. TSP’s field engineers monitor the equipment and manage the QCS environment, ensuring top-quality production, increasing productivity and profitability, and ultimately ensuring customer production specifications are adhered to.

“Our customers appreciate that we don’t come in with an agenda or rules around the specific equipment that we can service – unlike most original equipment manufacturers, who often handle service. Companies bring us on board because we are capable, flexible and vendor agnostic” said Bill Weiss, director of sales operations for Industrial Automation Solutions at TSP. “Positive word of mouth and two key acquisitions in the industrial automation service industry have really helped us expand our customer base.”

New IAS Customer Contracts Include:

  • Two full-time field engineers in Riegelwood, NC
  • One full-time field engineer in Coosa Pines, AL
  • One full-time field engineer in St. Helens, OR
  • One full-time field engineer in Port Angeles, WA

 

Expanded Scope with Existing IAS Customers Include:

  • Second full-time field engineer (increasing from one full-time) with expanded scope of services in Danville, VA
  • Additional time added to existing contract in Delaware Water Gap, PA
  • Entry-level position added to current team of three field engineers in Mosinee, WI
  • One field engineer added to current team of two and scope of services expanded in Georgetown, SC
  • Contract increased from part-time to full-time with an expanded scope of services in Fitchburg, MA

 

“Over the last year, we have put a concerted effort into expanding our Industrial Automation Solutions service business. These new and expanded IAS contracts are proof that our emphasis on this side of the business has led to growth.” said Frank Gonzalez, co-founder and CEO, TSP. “We appreciate customers like Nippon, Goodyear, and WestRock, who value our services and choose to grow with us as we grow.”

TSP’s further involvement in Industrial Automation Solutions this year will include attendance to TAPPI’s upcoming PaperCon May 15-18 in Cincinnati, Ohio at the Duke Energy Center. At PaperCon, TSP will be showcasing their service capabilities. Many of their industrial automation customers will also be there, along with a number of other industrial automation companies and service providers. TSP representatives will be available at booth #642 to speak with prospective customers and members of the media.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit https://mytsp.net.

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TSP Sponsors Fourth-Annual Leighton’s Ride, a Charity Motorcycle Ride on May 14 Benefitting Leighton’s Gift

(DALLAS) May 5, 2016 TSP (Technology Service Professionals), a privately held IT services company, announced it will be the platinum sponsor of the fourth-annual Leighton’s Ride for the second year in a row.

The fundraising motorcycle ride will occur on May 14, starting at Old Celina Park and finishing at Celina Town Square, where an open to the public celebration will take place. The annual fundraising event will benefit Leighton’s Gift, a 501(c)(3) nonprofit founded in 2013 with a mission to turn a tragedy into something positive. The foundation’s current project is dedicated to installing Angel Eye Camera Systems into the NICU at Texas Health Plano – helping parents with infants at the NICU to see their babies at any time from their computer, smart phone, tablet or other web-enabled device.

Leighton’s Gift was co-founded in 2013 by Chris Skaggs, TSP’s senior director of talent and brand management, and his wife Amy Skaggs, after their experience in the NICU with their son Jaxon, and late daughter, Leighton.

“Leighton’s Ride is a wonderful charity event that supports a cause close to our hearts,” said Frank Gonzalez, co-founder and CEO, TSP. “We love giving back to the community in various ways, and Leighton’s Ride is one of our favorite events to participate in, since it directly supports a cause that’s very important to one of our own #TSProckstars, Chris, and his wife Amy.”

Leighton’s Ride is the main source of fundraising for the nonprofit each year. Login services and webcam use are offered free of charge to parents with infants in the NICU at Texas Health Presbyterian Hospital – Plano, the first hospital in Collin County with NICU webcams. The webcams also allow parents to speak to their child, facilitating the bonding experience when parents can’t physically be at their bedside.

This year, the organization is reaching out to people who might not own or ride a motorcycle by having a formal after-party with live music featuring Karli Chayne, and food available from In-N-Out Burger. A raffle with prizes will take place to finish the event. The fourth annual charity ride will be the biggest and best yet.

“We’re so grateful to TSP for their continued support of our organization,” said Chris Skaggs. “To date, we have provided NICU webcams for more than half of Texas Health Plano’s 45 beds. It means so much that TSP continues to rally together as a family to support our cause, and prove that our company’s vision of investing time and money into the communities where we live, work and play is more than just words.”

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit https://mytsp.net.

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About Leighton’s Gift
Leighton’s Gift is 501(c)(3) public charity founded in 2013 by Chris and Amy Skaggs with a mission to turn a tragedy into something positive. After the premature birth and subsequent neonatal intensive care (NICU) admission of both Jaxon and Leighton, they were inspired to give back. Jaxon came home from the NICU after 74 long days; however, Leighton earned her angel wings three short weeks after birth due to a Late-Onset Group B Strep infection. It was the couple’s desire to create a lasting legacy for Leighton that was the main driving force behind the creation of the foundation. To learn more, visit http://leightonsgift.com/

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EY announces TSP co-founders as finalists for EY Entrepreneur Of The Year® 2016 in the Southwest Region

EY today announced the finalists for the EY Entrepreneur Of The Year® 2016 in the Southwest program. The awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in areas such as innovation, financial performance and personal commitment to their businesses and communities. These business leaders were selected from nearly 100 nominations by a panel of independent judges.