TSP Launches AppleCore Enterprise Services (ACES)

Apple-JAMF-LI(DALLAS) September 20, 2016 – TSP (Technology Service Professionals), a privately held IT services company, announces the launch of TSP’s AppleCore Enterprise Services (ACES), supplementing its existing desktop support services.

The company’s new Apple Authorized Service Provider (AASP) certification means TSP is now able to service and maintain warranty and non-warranty Apple hardware for its enterprise customers – including iPhone®, iPad®, Mac® and MacBook®, in addition to offering software support on OS X® and iOS.

Service Highlights:

  • Warranty, non-warranty hardware and software maintenance
  • iOS and OS X troubleshooting Patch management
  • Custom applications and services portal
  • Application distribution (VPP)
  • Real time data, anywhere and on any device
  • Custom configuration profiles Device Inventory

 

“The use of Apple continues to grow in the corporate world, with 96% of companies now using Apple products in some capacity. Understanding that Apple is the future of enterprise, we decided to proactively become certified so we can continue to meet and exceed our customers’ IT needs,” said Frank Gonzalez, co-founder and CEO, TSP. “Being vendor agnostic is certainly a benefit of TSP service. We’re able to service our customers’ Apple and PC products simultaneously, so they don’t have to worry about interfacing with multiple service providers – instead they can focus on their core business.”

In addition to obtaining its Apple Authorized Service Provider (AASP) certification, TSP also recently became a JAMF Managed Service Provider (JAMF MSP). Utilizing Bushel and leveraging user-driven enrollment, TSP can configure company-owned devices without ever touching them. The Casper Suite includes everything Bushel provides, with the added benefits of patch management, self-service, application compliance and configuration, and custom application and services portals.

TSP’s AppleCore Enterprise Services (ACES) is available across all of TSP’s four core lines of business: maintenance services, managed services, consulting services and project services, which provide TSP’s customers with tailored IT solutions to meet different needs and work within a variety of business environments. For more information, download the detailed service brief or contact sales@mytsp.net.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit https://3.82.32.181.

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TSP to Exhibit at NetApp Insight 2016 Conference

NA_Insight_Logo_Lockup_2c_rgb-01(DALLAS) September 13, 2016 TSP (Technology Service Professionals), a privately held IT services company, has announced it will be a Silver Sponsor at this year’s NetApp Insight 2016 conference at Insight Central, booth #2618. An annual conference for storage and data management professionals, NetApp Insight will be held from September 26-29 at the Mandalay Bay Resort and Casino in Las Vegas, NV.

Offering more than 300 technical training sessions and certifications, demonstrations of the latest technology in action, networking opportunities, and sessions featuring notable speakers (including NetApp leaders), TSP has had a presence at the conference since 2006.

TSP’s booth will highlight TSP’s shared solutions offerings, which include maintenance, managed, consulting, and project services. TSP representatives will also be available to discuss with potential customers how they can meet different IT needs with customizable solutions.

“NetApp Insight is always a great way to learn more about current and upcoming trends that will shape the future of technology and the IT services world. Every year we look forward to connecting with other experts and sharing our industry knowledge with attendees,” said Frank Gonzalez, CEO and co-founder, TSP.

TSP invites its fellow exhibitors and attendees to connect with the TSP team at the conference using TSP’s branded company hashtag, #TSProckstars, and the event hashtag #NetAppInsight.

To book a press appointment at NetApp Insight, please contact Abbey Pennington at abbey@thepowergroup.com. To book a sales meeting, contact sales@mytsp.net.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit https://3.82.32.181.

Subscribe to our Blog