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INNOVATIVE AND CUSTOM SOLUTIONS

ONE SIZE DOES NOT FIT ALL

One size usually does not fit all, so why apply that type of old thinking to customer relationships? Each customer is unique, so we create custom solutions to fit their distinctive needs. As a service partner that takes the time to listen and understand what customers need, we use a flexible mindset to deliver
a custom solution.

While most service companies have a narrow scope of service that won’t apply to every customer, we go above and beyond to ensure customers never forget why they chose us in the first place.

AMPLIFY YOUR TEAM

Leave the hassle and stress of employee administration to the experts

We form trusted partnerships with our customers and provide excellent career opportunities for our employees, guaranteeing satisfaction for both. We are innovators in resource solutions and specialized staffing needs, matching talented candidates with quality companies.

  • Desktop Support
  • Field Service
  • System Administration
  • Service Desk
  • Network
  • Virtualization
  • Storage
  • Monitoring
  • Project Management
  • Database
  • Cybersecurity
  • DevOps

SIMPLIFY YOUR SERVICE

FOCUS ON YOUR CORE COMPETENCY, NOT MANAGING YOUR IT INFRASTRUCTURE

Whether you’re an OEM looking for a service delivery partner or an organization needing the support of equipment inside or outside of a data center, TSP maintenance services help identify, control and reduce operating expenses, improve system availability and increase end-user productivity and satisfaction.

 

  • NetApp
  • Hitachi Vantara
  • HPE
  • Lenovo
  • Microsoft
  • Fujitsu
  • Pure
  • Dell
  • Brocade
  • Cisco
  • IBM
  • Oracle

Our Process

Each Customer Is Unique

No two customers are alike, so no two solutions will be exactly alike either. We use a defined process and a flexible mindset to deliver a custom solution. Our process ensures we present you with the best options and make sure that you
understand the alternatives.

 

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Discovery

Discovery

During the discovery phase, our solution architects work with you to understand your IT environment - what technologies, processes and procedures you currently have in place.

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Recommendation

Recommendation

During the recommendation phase, our team will present our findings and potential new tools or systems that need to be added to ensure that your IT infrastructure is appropriately monitored, managed and protected.

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Implementation

Implementation

Finally, in the implementation stage, we put all the analysis and recommendations to work. Ultimately, it’s your company so you choose from our professional recommendations what you would like to implement.

CUSTOM AND CLOUD-BASED
TICKETING SYSTEM

Follow the service process each step of the way.

STREAMLINE AND SIMPLIFY

Open API architecture allows TSP’s system to fully integrate with your system to make the entire process customized, streamlined

FULL TRANSPARENCY

We practice full transparency which allows you to follow the service process and watch each step from the minute a ticket is opened until the time a ticket is closed.

TRACKING AND METRICS

The entire service experience is centralized in TSP’s cloud-based and custom-designed ticketing system, CSC. Information, tracking and metrics are leveraged and shared with ease.

COMPANIES THAT TRUST US

WE CREATE AN ENTIRELY POSITIVE, ABOVE AND BEYOND SERVICE EXPERIENCE

You no longer need to manage separate service contracts with multiple different vendors — see the difference with a simplified and streamlined approach that is completely managed by us, exclusively for you.

Award-Winning

Highest Level of Service

Our customers trust us because our people consistently deliver the highest level of service with the utmost integrity. We work hard, play hard and have a proven track record of excellence. We might have won a few awards as well!

From Our Blog