(DALLAS) September 20, 2016 – TSP (Technology Service Professionals), a privately held IT services company, announces the launch of TSP’s AppleCore Enterprise Services (ACES), supplementing its existing desktop support services.
The company’s new Apple Authorized Service Provider (AASP) certification means TSP is now able to service and maintain warranty and non-warranty Apple hardware for its enterprise customers – including iPhone®, iPad®, Mac® and MacBook®, in addition to offering software support on OS X® and iOS.
Service Highlights:
- Warranty, non-warranty hardware and software maintenance
- iOS and OS X troubleshooting Patch management
- Custom applications and services portal
- Application distribution (VPP)
- Real time data, anywhere and on any device
- Custom configuration profiles Device Inventory
“The use of Apple continues to grow in the corporate world, with 96% of companies now using Apple products in some capacity. Understanding that Apple is the future of enterprise, we decided to proactively become certified so we can continue to meet and exceed our customers’ IT needs,” said Frank Gonzalez, co-founder and CEO, TSP. “Being vendor agnostic is certainly a benefit of TSP service. We’re able to service our customers’ Apple and PC products simultaneously, so they don’t have to worry about interfacing with multiple service providers – instead they can focus on their core business.”
In addition to obtaining its Apple Authorized Service Provider (AASP) certification, TSP also recently became a JAMF Managed Service Provider (JAMF MSP). Utilizing Bushel and leveraging user-driven enrollment, TSP can configure company-owned devices without ever touching them. The Casper Suite includes everything Bushel provides, with the added benefits of patch management, self-service, application compliance and configuration, and custom application and services portals.
TSP’s AppleCore Enterprise Services (ACES) is available across all of TSP’s four core lines of business: maintenance services, managed services, consulting services and project services, which provide TSP’s customers with tailored IT solutions to meet different needs and work within a variety of business environments. For more information, download the detailed service brief or contact sales@mytsp.net.
About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.