Chapel Hill, North Carolina - 2024-04-30 NetApp Storage Management Consultant
We seek a NetApp Storage Management Consultant to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family.
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
ROLE SUMMARY
We seek a highly-skilled and customer-focused NetApp Storage Management Consultant to join our team. This individual will be responsible for supporting NetApp storage solutions for our customer.
The ideal candidate will have a strong technical background in NetApp storage technologies, excellent problem-solving skills, and the ability to work independently in both a remote and in-person environment. A strong background and experience with NetApp’s core technologies, ONTAP, automation, and excellent clear communication skills are required to be successful in this role.
Location: Chapel Hill, NC (75% Remote / 25% onsite (onsite 1 to 2 days a week).
Duration: 3-month remote resident (with potential to up to 6 months)
**US citizenship is a requirement for this role, as it pertains to the public sector.
AS A NETAPP STORAGE ENGINEER, YOU CAN EXPECT TO HAVE THESE RESPONSIBILITIES:
- Design, deploy, test and maintain NetApp storage solutions based on client requirements and best practices
- Collaborate with clients to understand their business objectives, technical requirements, and existing IT infrastructure
- Perform storage capacity planning, performance monitoring, and optimization to ensure optimal performance and resource utilization
- Configure and manage storage protocols such as NFS, CIFS, iSCSI, and Fibre Channel
- Proficient in Data ONTAP and NetApp technologies including SnapMirror, SnapVault, SnapManager, etc.
- Experience in block storage
- Implement data protection and disaster recovery solutions, including backup and replication technologies
- Troubleshoot storage-related issues and provide timely resolution to minimize downtime and disruptions
- Collaborate with cross-functional teams to integrate NetApp storage solutions with other IT infrastructure components
- Provide input and develop documentation for standard operating procedures (SOP)s that result in repeatable processes for installation, setup, and operations of the customer’s data storage environment
- Follow ITIL (Information Technology Infrastructure Library) practices for change management
- Stay current on emerging technologies, trends, and innovations in the storage industry, particularly related to NetApp products and solutions
- Experience in a fast-paced, time-sensitive, high-quality environment
- Strong written and verbal communication skills along with strong customer service
- Ability to multi-task, prioritize commitments, and manage time effectively including attention to detail
- Ability to work collaboratively with other engineers and senior managers in a team environment sharing best practices, meet aggressive goals, and meet high-quality standards
- Proficient with Microsoft Office applications like Outlook, Word, Excel, Project, PowerPoint, Visio, and SharePoint
- Experienced in the principles, methods, and techniques used in network administration and support
- Experienced in routers, switches, patch panels, concentrators, associated terminals, and related network hardware and software
TO BE SUCCESSFUL, YOU’LL NEED EXPERIENCE SUCH AS:
- 5+ years of experience designing, implementing, and supporting NetApp storage solutions, Ontap and Block skills
- Proficiency in scripting languages (e.g., RestAPI, PowerShell, Python) for automation and task orchestration
- Bachelor's degree in computer science, information technology, or a related field is preferred
- NetApp certification (e.g., NetApp Certified Data Administrator, NetApp Certified Implementation Engineer, NetApp Certified Technology Solutions Professional) preferred
- Experience with testing and documentation
- Strong knowledge of storage concepts and technologies, including RAID, SAN, NAS, and storage virtualization
- Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues
- Strong communication skills with the ability to effectively interact with clients and team members
- Self-motivated and proactive with the ability to work independently and prioritize tasks effectively
- Experience with NetApp storage management tools such as OnCommand System Manager and OnCommand Unified Manager – a plus
ADDITIONAL INFORMATION ABOUT THIS ROLE:
- View our benefits information: https://marketing.mytsp.net/tsp-benefits
- Candidates must be authorized to work in the United States
- US citizenship is a requirement for this role, as it pertains to the public sector
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.