Listening and Responding Quickly Paves the Way for TSP’s Newest Customers

DALLAS – TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, announces two new customers, bringing the total number of active customers to more than 140, with a 95% customer retention rate.

Listening and responding quickly were key elements in the two new wins. “We received the new customer lead on June 2 and promptly contacted and had lunch with the potential customer two days later. Within four days, our candidate interviewed with the customer, and an offer was accepted just two days after the interview, with a start date of June 22,” said Ernie Almario, senior business manager, TSP.

Both new customers fall under TSP’s consulting services branch, which includes permanent placement, contract-to-hire, and term recruiting options. By utilizing TSP’s consulting services, customers can leave the time-consuming hiring process to TSP, and focus on their business objectives.

TSP’s new emerging business team was created in early 2015 and tasked with bringing new customers and business into the TSP family. These two new consulting services contracts are entirely credited to the success of the new emerging business team.

TSP firmly believes that success begins with a quick response to staffing needs, a thorough understanding of each position’s requirements, and a focus on employee retention and customer satisfaction.

“It’s not rocket science. We listen to what our customers need and respond with a personalized solution,” said Rick Skaggs, co-founder and president, TSP. “Many service providers respond to their customers with a pre-defined list of services before even listening to what their customer is telling them. At TSP, all of our solutions are custom-tailored to exactly what our clients need. I couldn’t be more proud of our growth and the emerging business team’s efforts. We warmly welcome Petsche & Associates and Tepsco as our newest valued customers,” said Skaggs.

About TSP
TSP is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 550 employees, and its service area includes more than 30 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit

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