SOLUTIONS

IT INFRASTRUCTURE

Innovative and personalized technology solutions seamlessly integrated into your team, maximizing your IT investment.

INTEGRATED AND HOLISTIC APPROACH

APPLECORE ENTERPRISE SERVICES

The traditional PC environment has evolved to include a mix of all different kinds of devices. Why manage separate service contracts with different service partners – one for PC support and one for Apple support? TSP’s AppleCore Enterprise Services supplements our well-established and award-winning desktop support services by providing an integrated and holistic approach to our clients’ unique and constantly-evolving work environments. It’s quality service, regardless of the manufacturer.

Maintenance Services

  • PC/Mac support and deployment services
  • Operating system patching
  • iOS and OS X troubleshooting
  • Multi-vendor server and printer repairs
  • Security compliance
  • Conference room equipment support and maintenance
  • Dedicated or on-site professionals
  • Preventive and emergency maintenance

THE BEST AND THE BRIGHTEST

SOFT SKILLS MATTER

Technology is an industry where soft skills are undervalued, yet the ability to stay calm under pressure and maintain relationships is as important to an IT department running smoothly as servers staying cool. TSP values top technical expertise and only hires the best and brightest. Our engineers are vetted professionals with talent and insight who possess innovative skills in their respective fields.

Managed Services

  • PC/Mac support and deployment services
  • Level 1 – Level 3 OS management
  • WAN and LAN monitoring
  • Cable and fiber management
  • Help desk operations
  • Critical system, application, and tool monitoring
  • Network field services
  • Enterprise print management
  • Asset management
  • End-user, server, and mobile hardware support

SINGLE POINT, CUSTOMER-CENTRIC SOLUTION

ENTERPRISE PRINT MANAGEMENT

Our Enterprise Print Management solution merges print management software, proprietary IT ticket resolution, and best-in-class certified technicians to deliver the best print experience. Our approach is simple – we serve your day-to-day print needs with a single point, customer-centric solution by focusing on your fleet, maximizing its performance, and decreasing your total cost of ownership.

Consulting Services

  • Windows/Unix/Linux systems administrators
  • Business analysts
  • Database administrators
  • Mechanical/electrical/facility designer, drafters, and engineers
  • Web developers
  • SMT/telecom technicians
  • Project managers and coordinators
  • Technical writers and editors

OUR EXPERT RESOURCES; YOUR TOOLS AND FACILITIES

CUSTOM SERVICE SOLUTION

TSP works with you to create a custom service solution, combining our expert resources and management with your tools, processes and facilities. We’re committed to ensuring that our solutions are a success – and in return – helping you achieve the greatest gain on your IT operations investment. The company’s culture of innovation attracts the best talent in the industry, and the business trusts and empowers employees to be innovators who solve problems quickly and correctly.

Project Services

  • Infrastructure projects
  • Vacation relief
  • Temporary man power needs
  • Installations, moves, adds, and changes
  • Special projects and emergency support
  • Deployment of enterprise management tools for servers and PC/Mac

CERTIFICATIONS

PROVEN TRACK RECORD OF EXCELLENCE