TSP’s Industrial Automation Solutions Team Officially Launches New Thermal Imaging Service

(DALLAS) February 13, 2018TSP (Technology Service Professionals), a privately held IT services company, expands its portfolio with new thermal imaging service. Effective immediately, customers can purchase thermography as a standalone service or as a component of a more robust and inclusive preventive maintenance service program.

Process industries from paper, to rubber, to steel and plastics include a wide range of thermography application. Thermal imaging camera inspections at each stage of the manufacturing process can result in higher quality production and reduced downtime by being proactive instead of reactive.

“TSP’s thermal imaging service enables technicians to gather data and proactively monitor the conditions of a system, document readings, establish a baseline and watch trends over time,” said Bill Weiss, director, industrial automation solutions for TSP. “By utilizing a handheld thermal imaging camera, TSP technicians can check transformers, pumps, fans, compressors, motors and all electrical panels.”

Service Highlights Include:

  • Minimize downtime
  • Maximize productivity
  • Easily identify and locate problems
  • Find faults before problems occur
  • Adjust process controls upstream
  • Cloud-based, custom-designed preventive maintenance system

Via regular thermographic inspection of critical assets, technicians can determine if a hot spot is out of the ordinary and requires repair. If repair is required, thermal imaging allows the technician to verify, practically immediately, if the repair was successful.

“I’m very proud of our industrial team for their tireless efforts at innovation and providing real value to our clients,” said Frank Gonzalez, CEO and co-founder of TSP. “Ultimately, this new thermal imaging service enables our talented TSP technicians to identify potential areas of failure before costly downtime occurs for our customers.”

To learn more about thermal imaging or any of TSP’s industrial automation solutions please visit mytsp.net/industrial-automation/.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

Reorganization Proves Successful With $2 Million In New and Expanded Contracts Awarded

(DALLAS) February 1, 2018TSP (Technology Service Professionals), a privately held IT services company, announces over $2 million in new and expanded maintenance service and consulting service contracts. Fresh on the heels of the company’s largest reorganization, these new wins put TSP in prime position for a tremendous 2018.

“There is no better way to start a year than with significant wins such as these,” said Frank Gonzalez, co-founder and CEO of TSP. “We have lofty goals and targets in 2018 and this recent round of new contracts certainly puts us on the right trajectory. I am so proud of our people, their hard work and our continual drive to provide every client in the TSP family an entirely positive, above and beyond service experience.”

Notable wins include:

Maintenance Services

  • National and multi-year maintenance service contract with a provider of independent, all-flash data storage.
  • Five new QCS maintenance service contracts for customers in Austell, Georgia; Mobile, Alabama; Campti, Louisiana; and Biron and Depere, Wisconsin.

Consulting Services

  • Three storage management consultants hired to support the expanded storage and data management needs of customers located in Sunnyvale and Foster City, California, and Downers Grove, Illinois.
  • Four storage management engineers hired to support the growing storage and data management needs of customers located in Jersey City, New Jersey, and Dallas and Austin, Texas.
  • Two new facility technicians placed into contract-to-hire positions for a long-time TSP customer located in Dallas, Texas.
  • One new project manager hired to support a previous TSP customer in West Monroe, Louisiana, reigniting a customer relationship from seven years prior.
  • One new electrical supervisor hired to support a customer that converts and markets packaging and tissue products that are composed mainly of recycled fibers in St. Helens, Oregon.

“We are one month into 2018 and if the month of January is any indication of how this year will be, I’m looking forward to a record-breaking year.,” said Rick Skaggs, co-founder and chairman of TSP. “Our clients continue to trust us because our people consistently deliver the highest level of service with the utmost integrity.”

TSP offers a wide-range of maintenance, managed, project and consulting services for each customer’s unique IT needs. To learn more about any of TSP’s solution and service offerings, please visit mytsp.net/solutions/ or contact sales@mytsp.net.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

TSP Wins 2018 Top Choice IT Service Provider in Dallas

Since 2005, Top Choice Awards has conducted an annual public survey to identify the top businesses in 30 business markets around the world. With over 3000 nominees in the running for the top spot in their category, the survey broke all records of popularity and intensity, with more shares, more comments and more votes than ever before, the survey has ended with smashing results!

Why Digital Networking Is the New Business Card

Business cards are a waste of money. There, I said it. I know they can look really cool — metal, gold-leaf, embossed, magnetic, doubles as a bottle opener, etc.

Year in Review: TSP Completes 15th Year in Business with Award Recognition, Charitable Participation and Reorganization

(DALLAS) January 9, 2018TSP (Technology Service Professionals), a privately held IT services company, celebrates the start of 2018 by reflecting on its achievements from the past year.

Closing out the 15th year of business in December, TSP unveiled new changes in order to anticipate, adapt and evolve with the market. In addition to a new company structure, another layer of leadership was created, promoting Omar Gonzalez, Chris Skaggs and Kraig Doering to vice president positions.

“We are pleased to start 2018 with our new structure and new executive leaders in place,” said Frank Gonzalez, co-founder and CEO of TSP. “As we look back on 2017, we are proud of the work produced by our people and look forward to continuing that tradition for years to come.”

TSP earned several brand-new customers in 2017, including Pure Storage and a multinational technology conglomerate and worldwide leader in IT and networking. Keeping up with the company’s mission to innovate, integrate and creatively solve problems, TSP also launched Thermal Imaging as a new service line.

In 2017, TSP and select #TSProckstars received the following recognition:

As the company evolves, TSP continues its dedication to investing time and money into the communities where we live, work and play. This year’s notable charitable initiatives included sponsorships to the North Texas Christian Academy, the 8th Annual Carolina Prospects Golf Tournament, Klays for Kids and Readers 2 Leaders, Lanes 2 Literacy.

TSP also participated in the City of Richardson’s Corporate Challenge, raising funds to benefit The Special Olympics of Texas. In addition, #TSProckstars also participated in the fifth annual Leighton’s Ride, 10th Annual Kansas City Vision Walk and March of Dimes March for Babies.

“This year was full of fun, learning and growth,” said Rick Skaggs, co-founder and chairman of the board. “Frank and I are proud of how far the company has come since its founding in 2002 and are eager to see where we go in 2018.”

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

How to Be a More Engaged Employee

The struggle is real, folks. Employee engagement is on the decline, and it’s something every employer — and employee — needs to take seriously.

Meet the 2018 Minority Business Leader Honorees

The Dallas Business Journal on Thursday announced its 2018 Minority Business Leader honorees. All 30 honorees were chosen because of their impressive career track record and their impact on the community.

TSP Named One of the “Best Entrepreneurial Companies in America” by Entrepreneur Magazine’s 2017 Entrepreneur 360 List

(DALLAS) December 19, 2017TSP (Technology Service Professionals), a privately held IT services company, was recently recognized as one of the “Best Entrepreneurial Companies in America” by Entrepreneur magazine’s Entrepreneur 360™ List, the most comprehensive analysis of private companies in America. Based on this study organized by Entrepreneur, TSP is recognized as a well-rounded company that has mastered a balance of impact, innovation, growth and leadership.

“We are honored to be recognized for the second consecutive year as one of the best entrepreneurial companies in America, ranking no. 22 amidst an incredible list of honorees,” said Frank Gonzalez, co-founder and CEO of TSP. “I am truly thankful to lead such a wonderful team of #TSProckstars, as it is their hard work and dedication that allows TSP to excel and provide the best solutions to clients daily.

“The Entrepreneur 360 List celebrates outstanding companies for the value they bring to the world, not just the worth of their company,” says Bill Shaw, president of Entrepreneur Media, Inc. “The companies on this list exemplify growth, not just in top and bottom line, but in their ability to create a superior value for their customers, build adaptive learning cultures, and drive innovation in their marketplace.”

Honorees were identified based on the results from a comprehensive study of independently-owned companies, using a proprietary algorithm and other advanced analytics. The algorithm was built on a balanced scorecard designed to measure four metrics reflecting major pillars of entrepreneurship—innovation, growth, leadership and impact.

Frank Gonzalez and Rick Skaggs, co-founder and chairman, established TSP in 2002 with the belief that companies should always put its people first – a belief that the company still lives out every day. Providing a wide range of customized IT solutions to clients throughout the United States and Canada, TSP is able to cater to client’s distinctive business needs – and exceed expectations – due to its solutions-based approach.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

About Entrepreneur Media Inc.
For nearly 40 years, Entrepreneur Media Inc. has been serving the entrepreneurial community providing comprehensive coverage of business and personal success through original content and events. Entrepreneur magazine, Entrepreneur.com, and publishing imprint Entrepreneur Press provide solutions, information, inspiration and education read by millions of entrepreneurs and small business owners worldwide. To learn more, visit entrepreneur.com. Follow us on Twitter at @Entrepreneur and like us on Facebook at facebook.com/entmagazine.

TSP Celebrates 15 Years and Announces Largest Reorganization

Dallas-based IT services provider unveils upcoming changes in order to anticipate, adapt and evolve with the market

(DALLAS) December 14, 2017TSP (Technology Service Professionals), a privately held IT services company, recently announced its largest reorganization to date following the celebration of its 15th birthday on Dec. 4. Evolution is nothing new to TSP as the company successfully transitioned from start-up, to small company and now middle-market organization.  

The new company structure will integrate existing operational units into one customer success team and combine the company’s sales silos into one unified sales organization. These changes will allow TSP to more effectively utilize best practices and gain efficiencies. 

“As we approach 2018, we are excited about the transformations in place for our company,” said Frank Gonzalez, co-founder and CEO of TSP. “It is our experience that evolving along with the industry is essential to better serving clients and we are confident these changes will benefit the company, our talented team of #TSProckstars and ultimately current and future customers.” 

An additional layer of leadership has also been created to provide strategic oversight to these newly developed and reorganized teams. TSP will promote three existing directors to vice president positions, joining the company’s CEO, chairman and chief financial officer on the executive team. 

Promotions to members of the executive teams are as follows:

Omar Gonzalez, Vice President, Sales
Omar received a Bachelor of Arts in Computer Information Science from St. Edward’s University in 1996. He spent the next six years with Honeywell, before joining TSP in 2003 as one of the original four employees. In this time, Omar has worked as a field service engineer, field service supervisor, field service manager, account executive and director of sales for TSP. In his new role, Omar will provide leadership, direction and strategy to the sales organization. He will oversee the achievement of sales goals and targets, the alignment of the business’ strategy and ensure sustainable revenue growth by constantly maximizing market share.

Chris Skaggs, Vice President, Talent and Brand
Chris graduated from the University of Texas at Austin with a Bachelor’s Degree in Human Ecology and earned his Master’s Certificate in Human Resources Management from Villanova University. He joined the TSP team in May 2006 and after two years as a human resource specialist, he was promoted to the company’s first-ever HR manager which grew into the HR director role. During his tenure, Chris developed this team and managed every aspect of talent management and acquisition. In his new position, Chris will be responsible for conceptualizing, developing and executing a strategy in support of the overall business plan, specifically in the areas of talent management, recruiting, culture and brand.

Kraig Doering, Vice President, Customer Success
Kraig attended the University of North Texas and University of Texas at Dallas majoring in Architecture and Computer Science. Before joining TSP in February 2015, he worked in professional IT positions including senior managing technical architect, director of operations and infrastructure, senior manager of cloud operations and cloud architect for several Dallas area companies. In his new role, Kraig will oversee and develop director-level leaders in IT infrastructure solutions, industrial automation solutions and internal information technology. 

Existing members of the executive team are as follows:

Rick Skaggs, Chairman of the Board
Rick co-founded TSP with Frank Gonzalez in December of 2002 and served as CEO for the first 13 years. In January of 2016, Rick moved into the role of president and will now assume the role of Chairman of the Board. In this capacity, he will be responsible for strategic partnerships, mergers and acquisitions. Rick thrives on connecting with people and forming partnerships which will suit him well as he will be the chief evangelist of TSP, exploring new and strategic avenues of growth for the company. Additionally, he will maintain his executive relationships with new and strategic TSP customers.

Keith McElwain, Senior Vice President and Chief Financial Officer
Keith attended Baylor University and earned a Bachelor’s of Business Administration from The University of North Texas. A Certified Public Accountant, Keith held many notable positions prior to TSP, including senior accountant at Ford, Bacon, & Davis; senior consolidations manager and accounting manager at Ericsson; controller at Blackhawk Warehouse and Leasing; controller at Foster Grant; controller at Autotester; controller at Gulf Coast Transport; and controller at IP Communications. As CFO, Keith is responsible for financial planning and analytics, accounting, managing company risk, cash management, banking relationships and taxes.

The new company structure allows TSP to expand, elevate and better serve clients with integrity, while honoring and celebrating employees’ hard work. These promotions and changes will formally take effect on January 1, 2018.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

Micro-yes(s) versus Micro-moments

Understanding these two topics — the micro-moment and the micro-yes — is especially important to the inbound marketer. Content and social media tend to be consumed in micro-moments, and to get customers to engage with your social and content (and ultimately take a larger conversion action, like a purchase) requires a micro-yes to get a micro-conversion.

TSP Ranked No. 55 in the 27th Annual Dallas 100™

Annual awards recognize the 100 fastest-growing private companies in North Texas

(DALLAS) November 17, 2017TSP (Technology Service Professionals), a privately held IT services company, was ranked No. 55 in the 27th Annual Dallas 100™, recognizing the fastest-growing privately held corporations, proprietorships or partnerships headquartered in the Dallas area. 

“We are honored to be included in the Dallas 100 for the third consecutive year and thrilled to receive our best ranking yet,” said Frank Gonzalez, co-founder and CEO of TSP. “Our aim at TSP is to provide the best, personalized solutions to clients and we are fortunate to have continued growth throughout the years.”

The Cox School’s Caruth Institute for Entrepreneurship ranks the top 100 Dallas entrepreneurial companies annually based on percentage growth and absolute dollar growth over the previous three years. The Institute, working with the accounting firm BKD LLP CPA and Advisors, examined sales from hundreds of companies for 2014 to 2016, the last year for which complete data is available. The winners represent a broad spectrum of Dallas-area businesses.

“With Dallas bringing in more businesses and fostering more entrepreneurs than ever before, it is an honor to be recognized for our growth and achievements,” said Rick Skaggs, co-founder and president of TSP. “We are proud to be included in this accomplished and innovative group of local companies.”

The Dallas 100™, co-founded by the Caruth Institute, honors the ingenuity, commitment and perseverance of the fastest-growing privately held entrepreneurial businesses in the Dallas area. According to Caruth Institute data, this year’s winning companies collectively generated billions of dollars in sales over just the past three years.

The final rankings were announced at the 27th Annual SMU Cox Dallas 100™ Awards Ceremony and Banquet, which were held at the Omni Hotel on Thursday, November 16 at the Omni Dallas Hotel, 555 S. Lamar Street in downtown Dallas.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

Peggy Butler Wins 2017 Community Champion Award

The Community Champion Award is awarded to the Administrative Professional who best demonstrates a commitment to serving others in their community and works internally to inspire employee volunteerism, community service and good corporate citizenship on behalf of their organization.

TSP’s Peggy Butler Receives Community Champion Award at the 2017 Dallas Admin Awards

(DALLAS) October 25, 2017TSP (Technology Service Professionals), a privately held IT services company, is proud to announce Peggy Butler, the company’s administrative assistant, was selected as the sole recipient of the Community Champion Award at the 2017 Dallas Admin Awards.

“I am so pleasantly surprised to have been selected for this award and am thankful to work with such wonderful people that they would think to nominate me in the first place,” said Peggy Butler, administrative assistant, TSP. “Being a part of my community brings me great joy and I am proud that my TSP family is as passionate as I am when it comes to giving back.”

Butler’s impact at TSP goes beyond her role as administrative assistant, many rely on her for her honest feedback and knowledge of the Richardson community. She regularly supports company events through participation in Readers 2 Leaders, March of Dimes March for Babies, Susan G. Komen Race for the Cure and Leighton’s Gift.

“For the past eight years, Peggy has been an irreplaceable piece of TSP and we are excited to see her be honored for her dedication to the community,” said Frank Gonzalez, co-founder and CEO of TSP. “We all see Peggy as our ‘office mom’ and are happy to have her as one of our own #TSProckstars.”

Prior to joining TSP in January 2009, Butler spent decades at Texas Instruments, served in the United States military and even helped found a company in Belgium. This experience has led to success for Butler and made her a priceless asset to the TSP family.

The final award winners were announced at The Dallas Admin Awards Luncheon on October 20. Recipients were selected by an independent panel of judges who reviewed all nominations, selecting finalists in all nine categories.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

TSP Donates Labor and Materials in Initiation of New Service Partnership with Local Nonprofit

(DALLAS) October 4, 2017TSP (Technology Service Professionals), a privately held IT services company, announces a new service partnership with Grace Bridge, which includes a unified approach to hardware, software and IT infrastructure support for the local nonprofit headquartered in Frisco, Texas.

“As a nonprofit, our resources can be limited,“ said Carter Morris, president and CEO, Grace Bridge. “We are grateful to partner with companies such as TSP who not only can provide us excellent IT service and support, but also believe in our mission and the services we provide to the local community.”

TSP donated just under $10,000 in parts and one-time labor installation services to create a state-of-the-art IT infrastructure at Grace Bridge including:

  • Installation and configuration of firewalls
  • Installation and configuration of VoIP phones
  • Installation and configuration of the backup agent on supported devices
  • Installation and configuration of PC antivirus agent

Additionally, TSP will continue to monitor and support Grace Bridge with a managed service offering that includes:

  • Remote support for PC, network and phone issues
  • Monitoring of backups and remediation of issues as they arise
  • Onsite support for items not easily remediated via remote support

“The success of a new partnership is not always measured in dollars, but on potential impact,” said Rick Skaggs, co-founder and president of TSP. “We are thrilled to not only talk-the-talk, but also walk-the-walk as we live our vision of investing time and money into the communities where we live, work and play in such a demonstrable way.”

The service partnership will utilize remote support for a majority of the issues; however, an onsite technician can be dispatched through TSP’s proprietary and cloud-based ticketing system.

For additional information on TSP’s IT infrastructure solutions please contact sales@mytsp.net or visit https://3.82.32.181/it-infrastructure/.

About TSP
TSP is an award-winning and customer-endorsed staffing and IT solutions company. Throughout the United States and Canada, we create custom, flexible and flawlessly executed IT solutions that amplify your team and simplify your service. From workforce recruiting and staffing to network, server and storage maintenance, we create an entirely positive, above and beyond service experience. We don’t manufacture devices or sell software. Our product is our people — dedicated and talented individuals focused on your long-term success above our short-term gain. To learn more, visit mytsp.net.

About Grace Bridge
Grace Bridge opened its doors in 2011 with 40 volunteers donating their time and money to serve 110 local families. Since then, the organization has expanded to include several initiatives for the purpose of serving the “whole person.” The volunteer based organization equips neighbors to help neighbors, seeking to serve hope to those in the community. The goal is not to simply distribute food and other material goods, but to develop lasting relationships that over time will encourage those who receive help to return and help others. To learn more, visit http://gracebridge.us.