TSP Sponsors Sixth Annual Leighton’s Ride, a Charity Motorcycle Ride on May 19 Benefitting Leighton’s Gift

(DALLAS) May 1, 2018TSP (Technology Service Professionals), a privately held IT services company, announced it will be the signature sponsor of the sixth-annual Leighton’s Ride. The fundraising event will benefit Leighton’s Gift, a 501(c)(3) nonprofit founded in 2013 with a mission to turn a tragedy into something positive.

The ride will occur on May 19, starting and finishing at Old Celina Park (12670 FM 428, Celina, TX 75009). Altogether, the ride covers approximately 75 to 100 miles. For those who may not own or ride a motorcycle, there will also be an open celebration, featuring live music from Faded Blue, kids playtime from Play Street Museum on wheels, as well as food from Tender Smokehouse BBQ.

“At TSP, we look forward to supporting Leighton’s Ride every year. This charity is one of our most cherished, as it is an important cause to one of our own #TSProckstars, Chris, and his wife Amy,” said Frank Gonzalez, co-founder and CEO, TSP. “Our hope is that we can continue to give back to the community and make a difference in the lives of those we touch.”

The annual ride is the main source of fundraising for Leighton’s Gift, which was co-founded by Chris Skaggs, TSP’s vice president of talent and brand, and his wife Amy Skaggs, after their experience in the neonatal intensive care unit (NICU) with their son Jaxon, and late daughter, Leighton. The foundation’s current project is dedicated to installing webcams into the NICU at various hospitals – enabling parents to connect with their infants at any time from their computer, smart phone, tablet or other web-enabled device.

“My wife and I are elated to have TSP’s ongoing support in raising funds and awareness for Leighton’s Gift and our annual Leighton’s Ride,” said Chris Skaggs. “We would not be able to do what we do without this support.”

To date, Leighton’s Gift has raised over $100,000 and installed 45 webcams into the NICU at Texas Health Plano (THP) and will continue to raise funds to purchase and install webcams into the NICU at Memorial Hermann The Woodlands, the foundation’s next approved hospital.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit mytsp.net and subscribe to our blog.

About Leighton’s Gift
Leighton’s Gift is 501(c)(3) public charity founded in 2013 by Chris and Amy Skaggs with a mission to turn a tragedy into something positive. After the premature birth and subsequent neonatal intensive care (NICU) admission of both Jaxon and Leighton, they were inspired to give back. Jaxon came home from the NICU after 74 long days; however, Leighton earned her angel wings three short weeks after birth due to a late-onset group B strep infection. It was the couple’s desire to create a lasting legacy for Leighton that was the main driving force behind the creation of the foundation. To learn more, visit leightonsgift.com/.

How CEOs Can Effectively Navigate Through Change

If you are in business long enough, there is pretty much a guarantee you will go through a season of change, if not many. Even the most successful companies have gone through change – from American Airlines to Zappos.

TSP Named Dallas’ Top IT Service Provider in the 2018 Top Choice Awards Survey

(DALLAS) March 7, 2018TSP (Technology Service Professionals), a privately held IT services company, is proud to announce the company has been selected as the Top IT Service Provider of 2018 for the city of Dallas.

“Our entire team is honored and delighted to have been selected as the Top IT Service Provider in Dallas,” said Frank Gonzalez, co-founder and CEO of TSP. “We continuously strive to improve our offerings and performance so that customers receive the best service possible.”

TSP was selected as the top provider for setting new standards for quality, service, image, value and professionalism. The company’s personalized approach to IT service allows its employees to innovate, integrate and creatively solve clients’ IT problems.

“As the market evolves, our goal is to continue adding new service offerings that meet our current and future customer needs,” said Rick Skaggs, co-founder and chairman of TSP. “We hope to be recognized and seen as the Top IT Service Provider for years to come.”

Top Choice Awards is an International market research firm, focusing on the experience of the customers. Since 2005, winners are released annually to recognize and showcase the most trusted and appealing service organizations and businesses across North America.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit mytsp.net and subscribe to our blog.

About the Top Choice Award
TopChoiceAwards.com – Top Choice Awards collects and reviews the opinions of thousands of customers annually.  The results of those studies are used by companies to improve customer satisfaction and business development while our social promotion system gives customers the power to enjoy Top quality experiences through making educated purchasing decisions.

Frank Gonzalez Named as Minority Business Leader Honoree

(DALLAS) February 21, 2018TSP (Technology Service Professionals), a privately held IT services company, is proud to announce that Frank Gonzalez, CEO and co-founder of TSP, was recently named a Minority Business Leader honoree by the Dallas Business Journal.

“Working alongside Frank has been a privilege and I can confidently say there is no better man to be recognized for his leadership,” said Rick Skaggs, co-founder of TSP. “This honor is a testament to his commitment to both the company and the community.”

Gonzalez co-founded TSP in 2002 with Rick Skaggs and has been integral in shaping the company from a small entrepreneurial venture to the middle market, growing the organization to what it is today. He has also been named a finalist for EY Entrepreneur of the Year, as well as D CEO’s Latino Business Awards.

“I am grateful to be included as one of the honorees for the Minority Business Leader Awards,” said Gonzalez. “I would not be able to do what I do without such an incredible and hardworking team of #TSProckstars and the support of my friends and family.”

An active member of the community, Gonzalez has been a regular supporter of Dallas-based Readers 2 Leaders for many years, joining the Board of Directors in 2017. Gonzalez recently spoke at The Concilio graduation in December, a partnership that provided Readers 2 Leaders parents with the opportunity to participate in a 9-week course teaching parents their role in their children’s education.

The Minority Business Leader Awards honor Dallas-Fort Worth women and men for exceptional business and community leadership. Over 100 nominations were submitted, with only 30 honorees selected. All honorees are minority owners of fast-growing, innovative companies or ethnic minorities who are corporate executives at their companies.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit mytsp.net and subscribe to our blog.

DBJ honors 2018 Minority Business Leaders

dallas-business-journal-logoThe Dallas Business Journal, on Tuesday at the 2018 Minority Business Leaders Awards luncheon held at the Westin Galleria, recognized minorities who are instrumental in their organization’s success or who are leaders in promoting diversity.

TSP’s Industrial Automation Solutions Team Officially Launches New Thermal Imaging Service

(DALLAS) February 13, 2018TSP (Technology Service Professionals), a privately held IT services company, expands its portfolio with new thermal imaging service. Effective immediately, customers can purchase thermography as a standalone service or as a component of a more robust and inclusive preventive maintenance service program.

Process industries from paper, to rubber, to steel and plastics include a wide range of thermography application. Thermal imaging camera inspections at each stage of the manufacturing process can result in higher quality production and reduced downtime by being proactive instead of reactive.

“TSP’s thermal imaging service enables technicians to gather data and proactively monitor the conditions of a system, document readings, establish a baseline and watch trends over time,” said Bill Weiss, director, industrial automation solutions for TSP. “By utilizing a handheld thermal imaging camera, TSP technicians can check transformers, pumps, fans, compressors, motors and all electrical panels.”

Service Highlights Include:

  • Minimize downtime
  • Maximize productivity
  • Easily identify and locate problems
  • Find faults before problems occur
  • Adjust process controls upstream
  • Cloud-based, custom-designed preventive maintenance system

Via regular thermographic inspection of critical assets, technicians can determine if a hot spot is out of the ordinary and requires repair. If repair is required, thermal imaging allows the technician to verify, practically immediately, if the repair was successful.

“I’m very proud of our industrial team for their tireless efforts at innovation and providing real value to our clients,” said Frank Gonzalez, CEO and co-founder of TSP. “Ultimately, this new thermal imaging service enables our talented TSP technicians to identify potential areas of failure before costly downtime occurs for our customers.”

To learn more about thermal imaging or any of TSP’s industrial automation solutions please visit mytsp.net/industrial-automation/.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit mytsp.net and subscribe to our blog.

Reorganization Proves Successful With $2 Million In New and Expanded Contracts Awarded

(DALLAS) February 1, 2018TSP (Technology Service Professionals), a privately held IT services company, announces over $2 million in new and expanded maintenance service and consulting service contracts. Fresh on the heels of the company’s largest reorganization, these new wins put TSP in prime position for a tremendous 2018.

“There is no better way to start a year than with significant wins such as these,” said Frank Gonzalez, co-founder and CEO of TSP. “We have lofty goals and targets in 2018 and this recent round of new contracts certainly puts us on the right trajectory. I am so proud of our people, their hard work and our continual drive to provide every client in the TSP family an entirely positive, above and beyond service experience.”

Notable wins include:

Maintenance Services

  • National and multi-year maintenance service contract with a provider of independent, all-flash data storage.
  • Five new QCS maintenance service contracts for customers in Austell, Georgia; Mobile, Alabama; Campti, Louisiana; and Biron and Depere, Wisconsin.

Consulting Services

  • Three storage management consultants hired to support the expanded storage and data management needs of customers located in Sunnyvale and Foster City, California, and Downers Grove, Illinois.
  • Four storage management engineers hired to support the growing storage and data management needs of customers located in Jersey City, New Jersey, and Dallas and Austin, Texas.
  • Two new facility technicians placed into contract-to-hire positions for a long-time TSP customer located in Dallas, Texas.
  • One new project manager hired to support a previous TSP customer in West Monroe, Louisiana, reigniting a customer relationship from seven years prior.
  • One new electrical supervisor hired to support a customer that converts and markets packaging and tissue products that are composed mainly of recycled fibers in St. Helens, Oregon.

“We are one month into 2018 and if the month of January is any indication of how this year will be, I’m looking forward to a record-breaking year.,” said Rick Skaggs, co-founder and chairman of TSP. “Our clients continue to trust us because our people consistently deliver the highest level of service with the utmost integrity.”

TSP offers a wide-range of maintenance, managed, project and consulting services for each customer’s unique IT needs. To learn more about any of TSP’s solution and service offerings, please visit mytsp.net/solutions/ or contact sales@mytsp.net.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit mytsp.net and subscribe to our blog.

Dallas 2018 Top Choice Award Winners

Since 2005, Top Choice Awards has conducted an annual public survey to identify the top businesses in 30 business markets around the world. With over 3000 nominees in the running for the top spot in their category, the survey broke all records of popularity and intensity, with more shares, more comments and more votes than ever before, the survey has ended with smashing results!

Why Digital Networking Is the New Business Card

Business cards are a waste of money. There, I said it. I know they can look really cool — metal, gold-leaf, embossed, magnetic, doubles as a bottle opener, etc.

Year in Review: TSP Completes 15th Year in Business with Award Recognition, Charitable Participation and Reorganization

(DALLAS) January 9, 2018TSP (Technology Service Professionals), a privately held IT services company, celebrates the start of 2018 by reflecting on its achievements from the past year.

Closing out the 15th year of business in December, TSP unveiled new changes in order to anticipate, adapt and evolve with the market. In addition to a new company structure, another layer of leadership was created, promoting Omar Gonzalez, Chris Skaggs and Kraig Doering to vice president positions.

“We are pleased to start 2018 with our new structure and new executive leaders in place,” said Frank Gonzalez, co-founder and CEO of TSP. “As we look back on 2017, we are proud of the work produced by our people and look forward to continuing that tradition for years to come.”

TSP earned several brand-new customers in 2017, including Pure Storage and a multinational technology conglomerate and worldwide leader in IT and networking. Keeping up with the company’s mission to innovate, integrate and creatively solve problems, TSP also launched Thermal Imaging as a new service line.

In 2017, TSP and select #TSProckstars received the following recognition:

As the company evolves, TSP continues its dedication to investing time and money into the communities where we live, work and play. This year’s notable charitable initiatives included sponsorships to the North Texas Christian Academy, the 8th Annual Carolina Prospects Golf Tournament, Klays for Kids and Readers 2 Leaders, Lanes 2 Literacy.

TSP also participated in the City of Richardson’s Corporate Challenge, raising funds to benefit The Special Olympics of Texas. In addition, #TSProckstars also participated in the fifth annual Leighton’s Ride, 10th Annual Kansas City Vision Walk and March of Dimes March for Babies.

“This year was full of fun, learning and growth,” said Rick Skaggs, co-founder and chairman of the board. “Frank and I are proud of how far the company has come since its founding in 2002 and are eager to see where we go in 2018.”

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit https://3.82.32.181 and subscribe to our blog.

How to Be a More Engaged Employee

The struggle is real, folks. Employee engagement is on the decline, and it’s something every employer — and employee — needs to take seriously.

Meet the 2018 Minority Business Leader Honorees

dallas-business-journal-logoThe Dallas Business Journal on Thursday announced its 2018 Minority Business Leader honorees. All 30 honorees were chosen because of their impressive career track record and their impact on the community.

TSP Named One of the “Best Entrepreneurial Companies in America” by Entrepreneur Magazine’s 2017 Entrepreneur 360 List

(DALLAS) December 19, 2017TSP (Technology Service Professionals), a privately held IT services company, was recently recognized as one of the “Best Entrepreneurial Companies in America” by Entrepreneur magazine’s Entrepreneur 360™ List, the most comprehensive analysis of private companies in America. Based on this study organized by Entrepreneur, TSP is recognized as a well-rounded company that has mastered a balance of impact, innovation, growth and leadership.

“We are honored to be recognized for the second consecutive year as one of the best entrepreneurial companies in America, ranking no. 22 amidst an incredible list of honorees,” said Frank Gonzalez, co-founder and CEO of TSP. “I am truly thankful to lead such a wonderful team of #TSProckstars, as it is their hard work and dedication that allows TSP to excel and provide the best solutions to clients daily.

“The Entrepreneur 360 List celebrates outstanding companies for the value they bring to the world, not just the worth of their company,” says Bill Shaw, president of Entrepreneur Media, Inc. “The companies on this list exemplify growth, not just in top and bottom line, but in their ability to create a superior value for their customers, build adaptive learning cultures, and drive innovation in their marketplace.”

Honorees were identified based on the results from a comprehensive study of independently-owned companies, using a proprietary algorithm and other advanced analytics. The algorithm was built on a balanced scorecard designed to measure four metrics reflecting major pillars of entrepreneurship—innovation, growth, leadership and impact.

Frank Gonzalez and Rick Skaggs, co-founder and chairman, established TSP in 2002 with the belief that companies should always put its people first – a belief that the company still lives out every day. Providing a wide range of customized IT solutions to clients throughout the United States and Canada, TSP is able to cater to client’s distinctive business needs – and exceed expectations – due to its solutions-based approach.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit https://3.82.32.181 and subscribe to our blog.

About Entrepreneur Media Inc.
For nearly 40 years, Entrepreneur Media Inc. has been serving the entrepreneurial community providing comprehensive coverage of business and personal success through original content and events. Entrepreneur magazine, Entrepreneur.com, and publishing imprint Entrepreneur Press provide solutions, information, inspiration and education read by millions of entrepreneurs and small business owners worldwide. To learn more, visit entrepreneur.com. Follow us on Twitter at @Entrepreneur and like us on Facebook at facebook.com/entmagazine.

TSP Celebrates 15 Years and Announces Largest Reorganization

Dallas-based IT services provider unveils upcoming changes in order to anticipate, adapt and evolve with the market

(DALLAS) December 14, 2017TSP (Technology Service Professionals), a privately held IT services company, recently announced its largest reorganization to date following the celebration of its 15th birthday on Dec. 4. Evolution is nothing new to TSP as the company successfully transitioned from start-up, to small company and now middle-market organization.  

The new company structure will integrate existing operational units into one customer success team and combine the company’s sales silos into one unified sales organization. These changes will allow TSP to more effectively utilize best practices and gain efficiencies. 

“As we approach 2018, we are excited about the transformations in place for our company,” said Frank Gonzalez, co-founder and CEO of TSP. “It is our experience that evolving along with the industry is essential to better serving clients and we are confident these changes will benefit the company, our talented team of #TSProckstars and ultimately current and future customers.” 

An additional layer of leadership has also been created to provide strategic oversight to these newly developed and reorganized teams. TSP will promote three existing directors to vice president positions, joining the company’s CEO, chairman and chief financial officer on the executive team. 

Promotions to members of the executive teams are as follows:

Omar Gonzalez, Vice President, Sales
Omar received a Bachelor of Arts in Computer Information Science from St. Edward’s University in 1996. He spent the next six years with Honeywell, before joining TSP in 2003 as one of the original four employees. In this time, Omar has worked as a field service engineer, field service supervisor, field service manager, account executive and director of sales for TSP. In his new role, Omar will provide leadership, direction and strategy to the sales organization. He will oversee the achievement of sales goals and targets, the alignment of the business’ strategy and ensure sustainable revenue growth by constantly maximizing market share.

Chris Skaggs, Vice President, Talent and Brand
Chris graduated from the University of Texas at Austin with a Bachelor’s Degree in Human Ecology and earned his Master’s Certificate in Human Resources Management from Villanova University. He joined the TSP team in May 2006 and after two years as a human resource specialist, he was promoted to the company’s first-ever HR manager which grew into the HR director role. During his tenure, Chris developed this team and managed every aspect of talent management and acquisition. In his new position, Chris will be responsible for conceptualizing, developing and executing a strategy in support of the overall business plan, specifically in the areas of talent management, recruiting, culture and brand.

Kraig Doering, Vice President, Customer Success
Kraig attended the University of North Texas and University of Texas at Dallas majoring in Architecture and Computer Science. Before joining TSP in February 2015, he worked in professional IT positions including senior managing technical architect, director of operations and infrastructure, senior manager of cloud operations and cloud architect for several Dallas area companies. In his new role, Kraig will oversee and develop director-level leaders in IT infrastructure solutions, industrial automation solutions and internal information technology. 

Existing members of the executive team are as follows:

Rick Skaggs, Chairman of the Board
Rick co-founded TSP with Frank Gonzalez in December of 2002 and served as CEO for the first 13 years. In January of 2016, Rick moved into the role of president and will now assume the role of Chairman of the Board. In this capacity, he will be responsible for strategic partnerships, mergers and acquisitions. Rick thrives on connecting with people and forming partnerships which will suit him well as he will be the chief evangelist of TSP, exploring new and strategic avenues of growth for the company. Additionally, he will maintain his executive relationships with new and strategic TSP customers.

Keith McElwain, Senior Vice President and Chief Financial Officer
Keith attended Baylor University and earned a Bachelor’s of Business Administration from The University of North Texas. A Certified Public Accountant, Keith held many notable positions prior to TSP, including senior accountant at Ford, Bacon, & Davis; senior consolidations manager and accounting manager at Ericsson; controller at Blackhawk Warehouse and Leasing; controller at Foster Grant; controller at Autotester; controller at Gulf Coast Transport; and controller at IP Communications. As CFO, Keith is responsible for financial planning and analytics, accounting, managing company risk, cash management, banking relationships and taxes.

The new company structure allows TSP to expand, elevate and better serve clients with integrity, while honoring and celebrating employees’ hard work. These promotions and changes will formally take effect on January 1, 2018.

About TSP
Founded in 2002, TSP is a privately held IT services company. From IT infrastructure to industrial automation and controls, TSP’s product is its people, dedicated #TSProckstars who share the goal of providing an entirely positive, above and beyond service experience. A certified minority-owned business servicing companies throughout the United States and Canada, TSP offers a wide range of customized IT solutions to fit each client’s distinctive business needs, including maintenance, managed, project and consulting services. To learn more, visit https://3.82.32.181 and subscribe to our blog.

Micro-yes(s) versus Micro-moments

Understanding these two topics — the micro-moment and the micro-yes — is especially important to the inbound marketer. Content and social media tend to be consumed in micro-moments, and to get customers to engage with your social and content (and ultimately take a larger conversion action, like a purchase) requires a micro-yes to get a micro-conversion.