WE ARE TSP

“Despite being down two fully trained engineers in the area for a couple of months, this team chugs along like a freight train and somehow makes it happen daily. This crew is in constant contact with each other to make sure nothing falls through the cracks. Given the area’s customer base density, this is a superhuman feat, to say the least, and it’s 24/7/365.”

“One call was all it took — a resource was secured within 10 minutes. This type of instant gratification with a high-end resource is what sets TSP apart from the pack.”

“A catastrophic event caused equipment failure — a decision was made to replace four switches immediately. The TSP team was able to identify all spare components, assemble, ship, and install them simultaneously all in 75 minutes — never been done before!”

“As a result of your combined efforts, performance has improved by 10X when comparing the previous solution. The performance improvements are impressive.”

“The pandemic has imposed withering and complicated site restrictions that would’ve stopped many support organizations in their tracks. I have no idea how you all have been able to shuffle field resources and manage to support the big financials on Wall Street along with one of our largest and most challenging customers — this alone warrants individual recognition.”

“A customer in Las Vegas needed equipment and couldn’t find any. They needed someone to drop it off ASAP. Your engineer stepped away from his personal time and hand-delivered it to the customer.”