From Our Owners To Our Employees

By:  Rick Skaggs, President & Co-founder, and Frank Gonzalez, Vice President & Co-founder

We all ask the same question, “Where did 2014 go?” The year truly went by so fast. Before the year is over, Frank and I wanted to take a minute and thank all our employees for a fantastic year.

Having just completed our 12th year as a company we wanted to take a moment and tell you how proud we are of TSP. To our leadership team, sales, and each and every employee, we could not have had a successful year without your dedication and contributions. Let’s recount a few highlights of the year:

  • Exceeded our financial plan
  • Hired 169 new employees to TSP
  • Accomplished a TSP rebranding complete with a new name, logo, tag line, mission, vision, and values
  • Updated our website and did a complete immersion into social media
  • Brought in 19 brand new customers
  • Sold over 115 new contracts


We know many sacrifices were made to make this happen. We sincerely thank you all for your contributions, belief, and loyalty to TSP. Our employees truly are what makes TSP a special place.

Our outlook for 2015 looks strong. I don’t think we have been as excited about a new year as we are right now. We are making a strong push in Emerging Business next year to bring on brand new customers so they can see what the “TSP Experience “ is all about. Keep up the great work you are doing because it does make a huge difference.

Please take a moment to thank your spouses and family for sharing your time with TSP. We wish you and your family a very Happy and Safe New Year’s holiday.

Christmas Bells by: Henry Wadsworth Longfellow

We have so much to be grateful for this holiday season! What better way to prepare for and be mindful of the holidays than to listen to the words of Henry Wadsworth Longfellow (February 27, 1807 – March 24, 1882), an American poet and educator. Longfellow wrote predominantly lyric poems, known for their musicality and often presenting stories of mythology and legend. He became the most popular American poet of his day and also had success overseas. (

I heard the bells on Christmas Day
Their old, familiar carols play,
And wild and sweet
The words repeat
Of peace on earth, good-will to men!

And thought how, as the day had come,
The belfries of all Christendom
Had rolled along
The unbroken song
Of peace on earth, good-will to men!

Till ringing, singing on its way,
The world revolved from night to day,
A voice, a chime,
A chant sublime
Of peace on earth, good-will to men!

Then from each black, accursed mouth
The cannon thundered in the South,
And with the sound
The carols drowned
Of peace on earth, good-will to men!

It was as if an earthquake rent
The hearth-stones of a continent,
And made forlorn
The households born
Of peace on earth, good-will to men!

And in despair I bowed my head;
“There is no peace on earth,” I said;
For hate is strong,
And mocks the song
Of peace on earth, good-will to men!”

Then pealed the bells more loud and deep:
“God is not dead, nor doth He sleep;
The Wrong shall fail,
The Right prevail,
With peace on earth, good-will to men.”

Employee of the Quarter, Q3 – Justen Douglas

Justen Douglas is the Employee of the Quarter for Q3-2014. Justen has been with TSP since February 25, 2013 and is an Associate Storage Engineer who works in our Shared Solutions business unit which services one of TSP’s largest customers, NetApp.

Some comments about Justen’s service include…

“Justen has consistently been showing his metal by volunteering for work, being very flexible schedule wise, and learning very quickly.  Most recently, he was requested by name to do a new piece of work for a client he had worked with in the past.  Having a client so pleased that they ask for an engineer by name is proof positive of his professionalism and dedication.”  

And Justen’s team work…

“Thomson Reuters had a major issue spanning 3 nights, and there were many jobs outside of their usual tasks.  The team’s coordination and flexibility with each other is a fantastic example of what TSP is all about.”

Justen will receive a $250.00 award along with a certificate and he will be recognized on digital signage in the TSP Corporate Office.

An Interview With Co-Founder, Rick Skaggs

By:  Tiffany Thomas, HR Generalist

Many people sit back and let things happen to them while others go out and happen to things. Founder and CEO of TSP, Rick Skaggs never thought he would own a business. His original plan was to retire at Honeywell where he worked for 25 years. As fate would have it, he and co-founder, Frank Gonzalez realized that they could offer solutions that are hard to find in the industry of information technology, and TSP was born.

Rick understood that maintaining a small overhead cost without diminishing the quality of service would set TSP apart from its competitors. This way of doing business has helped to make TSP an award-winning company and Rick has no plans of slowing down.

On what makes a company successful, Rick said, “Being dedicated to hard work and believing in yourself,” are what inevitably yield a rewarding harvest. He recognizes that hiring people of quality builds a company of quality.

“You can’t train good character,” he said.

He considers TSP’s clients as partners more than customers and enjoys listening to their problems and challenges. Understanding that business is not always simple, however, encourages Rick to keep TSP’s standards high.

When asked what he likes least about business, he said, “Business should be open and honest. I don’t like lip service and a lack of understanding of what partnership is.”

Rick knows that technology is always changing and strives to maintain a work environment that adapts well to change. He also believes that difficult times reveal one’s character and counts the many experiences throughout his career as valuable lessons that he believes will propel TSP to even greater heights in 2015.

Maintaining a company that cares about its employees, their families, and the community are core values he has developed not just to create a successful company, but successful lives.

Rick’s not all about work as some might assume. He enjoys spending time with his grandchildren and traveling with his wife, Penny. It’s his wish that one day, long after he is gone, TSP will continue to be a company that puts people first.